Covid-19 Information for our customers - 25/03/2020

The Coronavirus pandemic has brought many changes to our normal lives. As a business the health and wellbeing of our work colleagues is number one priority.

We therefore have to inform you that our despatch department will be closed and we won't be able to ship out any orders.
Our online store remains fully functional to browse and place orders. However, be aware the way our payment gateway works is that payment will be taken straight away from your account. Do please bear this in mind should you decide to place an order anyway and are willing to wait for delivery until business is back to normal. Of course, anytime you want to cancel and request a refund you can email us at orders@motorcycleplanet.co.uk, it will be done on the same day.

Our email support continues to remain up and running, we will get back to you as soon as possible.

Customers, who have placed an order within the last couple of days or are waiting for a back order item will be contacted directly.

All of the Motorcycle Planet team thank you for your loyalty and custom and we wish you and your family all the best in these challenging times. Stay safe!

 


 

 

Sales Support

For technical advice call:
020 8361 5151

For order status email: orders@motorcycleplanet.co.uk

Mon to Fri 9 am to 5 pm

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